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California · Subaru Lemon Law

Subaru lemon law in California: CVT and fuel pump recalls, cases and deadlines

If your Outback, Forester, Ascent, Crosstrek or Solterra keeps going back to the dealer for the same problem, California's lemon law may require Subaru of America to buy it back. This guide covers Subaru's warranty, documented recalls, reported rulings and the deadline rules that reportedly apply.

If your Ascent, Outback, Forester, Crosstrek, Legacy, Impreza or Solterra keeps returning to the dealer for the same defect, the Subaru lemon law California buyers rely on is the Song-Beverly Consumer Warranty Act. When a manufacturer and its dealers cannot fix a defect covered by the factory warranty after a reasonable number of attempts, the manufacturer must buy the vehicle back or replace it.

Subaru claims differ from most other brands in two ways. Subaru does not have a state-certified arbitration program in California, according to the Department of Consumer Affairs, and Subaru has been reported among the manufacturers that opted in to the new lemon law procedures that began in 2025. Both affect how a claim is built and how fast you need to move. This guide covers those points, Subaru's warranty, documented recalls with NHTSA campaign numbers and reported cases. It is general information as of October 2026, not legal advice, and it does not suggest that Subaru vehicles are generally defective.

How the lemon law applies to a Subaru

Under Civil Code § 1793.2(d)(2), if the manufacturer or its dealers cannot conform a new vehicle to the express warranty after a reasonable number of attempts, the manufacturer must promptly replace the vehicle or make restitution, and the buyer chooses. Restitution covers the price paid, collateral charges such as tax and registration, and incidental damages, less an offset for use before the first repair visit for the defect (§ 1793.2(d)(2)(C)). Our lemon law buyback calculator runs that formula.

Civil Code § 1793.22(b), the Tanner Act, creates a presumption within 18 months of delivery or 18,000 miles, whichever comes first, if any of these happened:

  • a defect likely to cause death or serious bodily injury was subject to repair two or more times, and you directly notified the manufacturer at least once, if the warranty or owner's manual clearly required that notice;
  • the same defect was subject to repair four or more times, with the same notice condition; or
  • the vehicle was out of service for repairs more than 30 cumulative days since delivery.

The presumption is a shortcut, not the only route. A vehicle can qualify with fewer visits, or with repairs after 18 months, if the number of attempts was reasonable. A buyer who prevails recovers attorney's fees and costs, and a court can add a civil penalty of up to two times actual damages for a willful violation (Civil Code § 1794).

Subaru warranty terms

Subaru's 2024 warranty page says basic coverage "is 3 years or 36,000 miles, whichever comes first," and powertrain coverage for all models "is 5 years or 60,000 miles, whichever comes first." Subaru's 2022 warranty and maintenance booklet lists 8 years or 100,000 miles for the plug-in hybrid system, and 10 years or 150,000 miles for the lithium-ion hybrid battery on California-certified hybrid models, while stating that normal, gradual loss of battery capacity is not covered. Terms change by model and year, so check the booklet for your vehicle, including the Solterra's separate electric-vehicle coverage, and ask the dealer to print your VIN's warranty start date.

The same booklet describes Subaru's escalation path: the retailer's service manager, then the retailer's general manager or owner, then Subaru of America's Customer Advocacy Department at 1-800-SUBARU3 (1-800-782-2783), One Subaru Drive, Camden, NJ 08103-9800. It does not describe a binding arbitration agreement in the sections we reviewed, but read the booklet that came with your car.

Subaru has no state-certified arbitration program in California

A June 2025 Department of Consumer Affairs notice lists Subaru among the manufacturers that "do not have state-certified arbitration programs in California." That matters in two ways.

  • No program to go through first. Under Civil Code § 1793.22(c), a buyer must use a manufacturer's qualified dispute program before relying on the Tanner Act presumption only when the manufacturer maintains one and gave proper written notice of it. Without a certified program, that step does not apply.
  • Direct notice still matters. Read your owner's manual and warranty booklet for any instruction to notify Subaru directly. If either clearly requires it, the two-attempt and four-attempt presumptions depend on it. A short dated letter to Customer Advocacy describing the unrepaired defect is easy to send and hard to regret.

Program status can change. Our guide to lemon law arbitration versus a lawsuit explains the choices if a program is offered later.

Subaru recalls you should know

A recall alone does not make a vehicle a lemon, and a completed recall is not automatically a failed repair. But a recall that matches your symptom can explain your repair history, and a recall repair that does not fix the problem can become part of your claim. This is a selection from NHTSA's database, not a complete list. Check your VIN at nhtsa.gov/recalls.

Model yearsIssueNHTSA campaign no.Source
Ascent 2019–2020, Legacy and Outback 2020A transmission control unit programming error may let the CVT drive chain slip and break, causing loss of drive power. Dealers reprogram the unit, check for chain slip and replace the transmission if damage is found (198,255 vehicles).21V-955NHTSA
Ascent 2019A faulty hydraulic sensor can cause low drive chain tension and loss of drive power. Vehicles repaired under this recall also need the 21V-955 remedy.19V-855NHTSA
Ascent 2019–2020, Impreza, Legacy and Outback 2018–2020, Forester 2018, BRZ and WRX 2018–2019The low-pressure fuel pump in the tank may fail, which can stall the engine while driving (175,968 vehicles, including Toyota 86).21V-587NHTSA
Crosstrek, Forester and Ascent 2019The PCV valve can separate and enter the engine, causing a loss of power.19V-856NHTSA
Ascent 2019–2022A heater ground bolt may not be properly fastened, so the terminal can melt and increase fire risk. Owners were told to park outside and away from structures until repaired (271,694 vehicles).22V-907NHTSA
Solterra 2023Hub bolts may loosen and a wheel may detach. Owners were told not to drive until repaired (campaign shared with the Toyota bZ4X).22V-444NHTSA

Loss of drive power, stalling, fire risk and a wheel that can come off are the kinds of problems that can bring the two-attempt safety rule into play. If your Ascent's CVT was inspected under 21V-955 and not replaced, ask for a printout of the result, and say so on the next repair order if the symptom returns. Our guide to transmission problems and the lemon law explains how CVT claims are documented.

Reported cases involving Subaru

Most lemon law claims settle privately. These are reported rulings and class settlements in cases handled by other lawyers. They are not LaCour results.

YearCaseTypeWhat was reportedSource
2022Smalley v. Subaru of America (Court of Appeal, Fourth District, published)Verdict and cost rulingThe owner of a 2014 Forester won $27,555.74 from a jury, including a $7,000 civil penalty. Before trial, Subaru had offered $35,001 plus fees and costs under Code of Civil Procedure § 998. Because the verdict was lower, the court awarded Subaru $16,684.92 in costs incurred after the offer, and the Court of Appeal affirmed.Opinion, Dec. 13, 2022
2024Javidian v. Subaru of America (Court of Appeal, Second District, unpublished)Fee rulingThe court reversed a trial court's denial of a $119,470.98 attorney's fee motion as untimely, holding that the trial court could extend, but not shorten, the deadline for the motion.California Attorney's Fees blog
2023Burd v. Subaru of America (U.S. District Court, New Jersey)Class settlementFinal approval of a settlement over alleged battery drain in several models, with reimbursement of certain repair costs, warranty extensions and a charging-logic software update.Bloomberg Law

Smalley is a practical warning. A settlement offer made under § 998 can shift costs if a jury later awards less, which is why an offer should be weighed with a lawyer and not ignored. For context, the CALPIRG Education Fund's Auto Lemon Index counted 330 California lemon lawsuits against Subaru of America from 2018 through 2021, about one for every 880 new vehicles registered, 15th of the 19 manufacturers studied. See our page on the most-sued car brands in California. Lawsuit counts reflect many factors and do not show that any vehicle is defective. Every case is different. Past results, including those listed here, do not predict the outcome of any other case.

Building your Subaru repair record

  • Get a repair order at every visit with your complaint, the mileage in and out, and what was done. If the dealer could not reproduce the problem, ask that it say so.
  • Describe the symptom the same way each time ("shudders and loses power accelerating from a stop," "battery dead after sitting overnight"), so the visits read as repeat attempts on one defect.
  • Record intermittent problems. A short dated video of a warning light, a hesitation or a dead battery helps when the dealer cannot duplicate it.
  • Keep recall letters and recall invoices, including any CVT inspection printout.
  • Write to Subaru's Customer Advocacy Department and keep the letter, proof of mailing and any case number.
  • Track days out of service and keep towing and rental receipts.

Deadlines and the 2025 rules for Subaru

Subaru has been reported among the manufacturers that opted in to the procedures created by AB 1755 and SB 26, by a California lemon law firm in May 2025 and by Consumers for Auto Reliability and Safety in February 2026. Confirm it on the Department of Consumer Affairs list, which can change each year.

For opted-in manufacturers, a lawsuit generally must be filed within one year after the express warranty expires and no more than six years after the vehicle was first delivered, with time added while the vehicle is in the shop for the defect (Code of Civil Procedure § 871.21). To seek a civil penalty, you must send a written demand at least 30 days before suing, and the manufacturer can avoid the penalty by offering a buyback or replacement within 30 days and completing it within 60 days (§ 871.24). With a three-year basic warranty, the one-year clock can run out sooner than many owners expect. Our guide to the 2025 lemon law changes under AB 1755 explains the rest.

How LaCour handles Subaru lemon law claims

LaCour Trial Lawyers handles California lemon law claims statewide, in English and Spanish, with trial counsel leading each case. When a claim succeeds, the manufacturer pays the buyer's attorney's fees and costs. Send your repair orders for a free, confidential review.

Frequently asked questions

Do I have to go through Subaru arbitration before suing?

No. A June 2025 state notice lists Subaru among manufacturers without a state-certified arbitration program in California, so the rule that requires using a certified program before relying on the Tanner Act presumption does not come into play. You can go to court.

Does the Ascent CVT recall make my Subaru a lemon?

Not by itself. But if your Ascent kept losing drive power under warranty, needed a new transmission, or spent more than 30 days in the shop, those facts can support a claim. Keep every recall and inspection document.

How long is the Subaru warranty?

Subaru lists basic coverage of 3 years or 36,000 miles and powertrain coverage of 5 years or 60,000 miles. Hybrid and electric models have separate battery coverage, so check the booklet for your model year.

What is the deadline to file a Subaru lemon law claim?

Subaru has been reported as opting in to the 2025 procedures. If so, a lawsuit generally must be filed within one year after the warranty expires and no more than six years after delivery, with some time added for repairs. Call promptly.

Do I need to send Subaru a letter before filing?

For opted-in manufacturers, a buyer who wants a civil penalty must send a written demand at least 30 days before suing. Separately, check your manual for any direct-notice requirement. Have a lawyer prepare the demand.

Is a Subaru Solterra covered by the lemon law?

Yes. A new Solterra bought or leased in California is covered like any other new vehicle if it has a warranty defect that is not fixed after a reasonable number of attempts. The 2023 Solterra hub bolt recall is one documented safety issue.

This guide is general information about California and federal law and about public records as of its date. It is not legal advice, and reading it or contacting us does not create an attorney–client relationship. Allegations in lawsuits are claims, not findings. Prior results do not guarantee a similar outcome. Attorney advertising.

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